1. Information We Collect
Account information: Name, email address, and password when you create an account. If you sign in via Google, we receive your name and email from that service.
Content you submit: Emails, text messages, voice transcriptions, and manual input you send to the Service for document processing. This content is stored to provide the Service and maintain your document history.
Usage data: We collect anonymized usage metrics including page views, feature usage, and error logs to improve the Service.
Payment information: Processed by Stripe. We do not store credit card numbers or bank account details on our servers.
2. How We Use Your Information
- To provide and maintain the Service
- To process your content through AI providers for document generation
- To send you account-related communications
- To enforce our Terms of Service
- To improve the Service based on anonymized usage patterns
3. AI Processing and PII Protection
Content submitted to the Service is processed by third-party AI providers (currently OpenAI). Before sending your content to AI providers, we automatically strip detectable personally identifiable information (PII) including email addresses, phone numbers, and identification numbers. Original values are restored after AI processing.
We use AI providers with zero data retention policies — your content is not used to train AI models. However, we cannot guarantee that all PII will be detected and stripped. Do not submit highly sensitive information (medical records, financial account numbers) without understanding the risks of automated processing.
4. Data Sharing
We do not sell your data. We share information only with:
- AI providers — to process document updates (with PII stripped)
- Stripe — to process payments
- Email infrastructure — to receive and route your email submissions
5. Data Retention
Your documents and input history are retained for the lifetime of your account. Upon account deletion, we will delete your data within 30 days, except where required by law to retain it.
6. Your Rights
You may request to:
- Access your personal data
- Export your documents
- Delete your account and all associated data
- Correct inaccurate information
Contact support@magicdocs.xyz to exercise these rights.
7. Cookies
Essential cookies: We use strictly necessary cookies to maintain your login session and remember your preferences (such as cookie consent). These cannot be disabled as they are required for the Service to function.
Analytics cookies: With your consent, we use anonymous analytics cookies to understand how visitors use our site. These help us improve the Service. No personal information is collected through analytics cookies. You can opt out at any time via the cookie banner or by contacting us.
Third-party cookies: We do not use advertising cookies or sell data to third parties. Our payment processor (Stripe) may set its own cookies on payment pages, governed by their privacy policy.
You can manage cookie preferences through your browser settings or by using the cookie consent banner that appears on your first visit.
8. Changes
We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the Service.