Text your policyholder. They snap a photo and reply.
MagicDocs files it into the right claim — automatically.
No credit card required. Plans from $9/month.
No portals. No app downloads. Just a text message your policyholder already knows how to send.
A real SMS conversation between an adjuster and a policyholder — from first text to completed claim file.
Documents auto-sorted into: Damage Evidence (3) • Repair Estimates (1)
Stop chasing policyholders for documents. Text them a request — they reply in minutes, not weeks.
Text your policyholder a document request. They snap a photo and reply. The document lands in the right claim file — no portal, no app download, no friction.
MagicDocs automatically sorts incoming documents into the correct claim file. Photos of damage, receipts, police reports, and proof of loss — all organized by claim number.
Our AI identifies document types on arrival. A photo of water damage goes to the damage evidence folder. A receipt goes to the expenses section. No manual sorting required.
Set up automatic text reminders for missing documents. Policyholders get a friendly nudge — adjusters stop chasing paperwork and focus on settling claims faster.
Documents are encrypted in transit and at rest. Access controls ensure only authorized adjusters see claim files. Audit trails track every document from receipt to resolution.
See every open claim and its document status at a glance. Know which claims are ready to settle and which are waiting on policyholder documents — in real time.
Get started today. Plans from $9/month.
Get started today. Plans from $9/month.
Everything adjusters and agency owners ask before switching to SMS document collection.
You send a text message to your policyholder requesting specific documents — photos of damage, receipts, proof of loss forms. They reply with photos or files directly from their phone. MagicDocs receives the documents, identifies what they are using AI, and files them into the correct claim folder automatically.
No. MagicDocs works through standard SMS text messaging. Policyholders use the texting app already on their phone. No downloads, no account creation, no technical barriers — which means faster document collection and fewer abandoned claims.
Yes. Each claim gets a unique identifier. When a policyholder texts documents, MagicDocs routes them to the correct claim file based on the conversation context. You can manage hundreds of active claims simultaneously from one dashboard.
Photos of property damage, receipts and invoices, police reports, medical records, proof of loss forms, repair estimates, identity documents — anything that can be photographed or attached to a text message. MagicDocs handles images, PDFs, and common document formats.
Yes. All documents are encrypted in transit and at rest. We maintain audit trails for every document received, and access controls ensure only authorized team members can view claim files. MagicDocs is built for regulated industries — see our HIPAA compliance page for healthcare-specific details.
Portals have low adoption — policyholders forget passwords, skip app downloads, or abandon the process. SMS has a 98% open rate and requires zero setup from the policyholder. Agencies using MagicDocs report 3x faster document collection compared to portal-based systems.
Text them a request. They reply with photos and files. Claim file done — no portal required.
Plans from $9/month. Upgrade when you're ready.